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General Terms and Conditions
Illustrated catalogue of collections PLANTS - CACTACEAE & SUCCULENTAE (only within EU, excluding islands, see below)

Based on Joël Lodé's Collection, Permit CITES 1 ref KOY 10828 delivered in France on 10/10/94 Permit CITES 2 ref KOY8241/8242/8243/8244 NIF: B04803714 - IVA, VAT (TVA) European Intracommunity Number: ESB04803714

The catalogue is constantly actualized with new species when they arrive.
Some species actually unavailable or new species may appear within this year. Check by clicking on "NEW".

Postage indicated for Spain in menu and also for EUROPEAN UNION only. Sorry: NO shipping out of EU. and to islands (price for shipping to islands is prohibitive and some restrictions apply).
The CITES1 and CITES2 plants are horticolous plants, that is to say artificially propagated from seed or from cuttings. They have been cultivated "wild". Unlike industrial plants that look as if they were 5 years old while they are only 2, our plants seem to be two years old when they are five or more!
Some collector plants are exceptional and in only one specimen: send an email (below) before to be sure of their availability. They can be still on catalogue and sold out in the meanwhile of your order.

PLEASE: don't mix plants and seeds in the same order, they must be ordered apart, treatment and postage are not the same.

Errors in identification are always possible: better than criticizing them, be kind to let us know. The same if you have a problem with your order. We will be happy to help you and try to fix it. For example, some species have stems that come off during transport.Thank you for understanding!
Plants are sent bare roots. Pot size or approximative height are indicated. For packaging, we use recycled material.
We do not provide Phytosanitary Certificate.

MINIMUM ORDER: 5 different plants
Only two plants maximum (if available) per species. Please send a substitute list by e-mail below, some plants or size may be quickly out of stock. If not done, we will put similar replacements to complete your order. As updates are manual, some plants may be still in catalogue when in fact they are sold out. Thank you for your undestanding.
Special requests, plants not included in the catalog or customized orders will be charged 5 € extra for the additional work they represent.
Flat-rate (29.90€) includes part of the shipping costs as well as the certified postage and tracking. Please note that there is an additional fee of 20€ to islands (Corsica, Cyprus, Malta...)
Handling and packaging are indicated for each plant, and may vary according to weight and size of the plant, as well as final destination (only Spain or European Union). VAT (10%) included. Sorry: NO plants are sent out of European Union.
No refund will be made in case of problems (loss or damage of the parcel) with carriers who do not insure live plants. Our responsibility is limited to reimbursement of the price of the plants (not including handling and packaging) or the replacement of those plants that would not have survived the transport under normal conditions of delay. There is a fee of 5€ for cancelling your order when paid. Paypal also covers charges for reimbursements.
Please notify us of any damage or delivery discrepancies within 48 hours providing a photograph if possible of the issue to aid us in resolving the issue. With reference to the Consumer Protection (Distance Selling) Regulations, due to cacti being perishable, orders cannot be cancelled or returned once they have been dispatched.

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Joël & Mildred
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